Access in-depth reports such as chat requests, operator login hours, chat ratings, chat transcripts and more which help you track operator performance.
View post-chat surveys to gauge how happy customers were while interacting with support operators.
You can also monitor "in-progress” live help chat sessions to assess the interaction of operators with customers in real-time.
Under the governing law of my country I have reached the age of majority and the age required to view sexuality explicit material and I am accessing this website from a location where sexuality explicit content is legal and permitted.
Your support operators can send proactive chat invitations to site visitors when they land on key pages of your site and gently guide them through the sales funnel which will improve the customer engagement considerably.You never lose a customer as even offline messages are recorded as chat history.For over ten years, Pro Profs Chat has been helping companies deliver outstanding support and bolster sales.By clicking on or navigating the site, you agree to allow us to collect information on and off Facebook through cookies.Learn more, including about available controls: Cookies Policy.